Frequently Asked Questions
Everything you need to know about our home decor and shipping
What materials are used in Saral Home products?
We prioritize high-quality, sustainable materials including premium cotton, microfiber, and eco-friendly dyes to ensure our rugs, mats, and linens are durable and skin-friendly.
How long does shipping usually take?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days.
What is your return and exchange policy?
We offer a hassle-free 7-day return policy for unused products in their original packaging. Simply contact our support team to initiate a return or exchange.
Are the bath mats and rugs machine washable?
Most of our products are designed for easy care. While many are machine washable on a gentle cycle, we recommend checking the specific care label on each product for best results.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, alongside secure online payment options like UPI, Credit/Debit cards, and Net Banking.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link to monitor your package's journey in real-time.